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The Year-Round Source for Monterey Bay EventsThursday Dec 14, 2017Monterey Bay Weather

    CLASSES & WORKSHOPS

    Monterey Bay Ambassadors Certification Class

    Monterey Bay Ambassadors Certification Class

    Presented by Monterey Bay Ambassadors and Monterey County Business Council at National Steinbeck Center

    September 27, 2012

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    Today’s tourists bring expectations that go beyond good service and quality accommodations. These Guests in our community want to experience a sense of place, to connect to the unique features and cultural heritage of the destination. Our challenge is to package the essence of the Monterey Bay region and make it easily available to our guests. If we do this job well, a visitor will feel as if they’ve become a local resident over the course of a few short days—and they’ll want to come back to their new-found “home” for more.

    This sounds like a daunting task, but it can be easily accomplished. It starts with each of us having our own sense of place and being able to confidently communicate what is unique and special about Monterey Bay and its surrounding counties. This program is designed to help you with that.

    Join us for a two-part class, with the first workshop starting Thursday, September 27th and the second workshop on Thursday, October 11th.

    At the conclusion of this program, participants will be fully equipped to be certified Monterey Bay Ambassadors, with access to resources and the knowledge of how to enhance the experience of visitors in our destination. Participants will learn the history and background, assets and product offerings of the area, as well as the importance of tourism in our communities. They will further develop their guest service skills, and understand how to emotionally connect guests to this destination. Certified Ambassadors will receive a certificate, a pin, and special perks that come with the designation.


    • At-a-
      Glance

      • Venue Info

        National Steinbeck Center

        One Main Street
        Salinas, CA 93901

        Full map and directions

      • Admission Info

        Tickets:

        $25

        Info Phone: 831-582-3236

      • Dates & Times

        Dates:
        September 27, 2012

        Times:

        6:00 pm - 8:00 pm

      • Accessibility Info

          Currently, no accessibility information is available for this event.

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